When calling your insurance company, they may recommend a water damage company to you. You as the property owner have the right to choose whoever you want to perform the water damage mitigation services on your property. Some insurance companies may claim they cannot guarantee anything unless you use their preferred vendor however that is not true. Your guarantee and warranty are with the water damage contractor who performs the water damage repairs. We work for you, our client, and will always try to do what is in the best interest for you, your property, and your health.